Terms and Conditions

In the Terms and Conditions the following definitions apply:
“Company” means Tribal UK.
“Studio User” means any person that has purchased or made use of one of our yoga packages.
“Studio” means any and all of the physical spaces that are occupied and part of Tribal UK, this includes yoga studios, reception, and sitting area, change rooms, corridors, office, and all storage and team areas
“Yoga packages” means any item that provides the client with access to our products/services or studio facilities.
“Products/services or studio facilities” means any of the yoga studios open to, or products/services offered to clients of the company as published on our website(s).
“Terms and Conditions” are as defined here.
“Website” means www.tribal-uk.com, www.tribalyoga.co.uk or affiliated websites.
The Terms and Conditions are incorporated into the online booking system.
The Company reserves the right to vary or revoke any of the Terms and Conditions from time to time which it may consider necessary or suitable for the regulation of the governance of the studio and the conduct of members. Any such changes will be published on our websites and, until revoked, are binding on members.
The Terms and Conditions shall be governed by the laws of Northern Ireland and subject to the exclusive jurisdiction of the Northern Irish courts.

STUDIO BOOKING, ARRIVAL & LATENESS POLICY:

Classes can be booked online no less than 1 hour in advance
We recommend arriving at the studio 15 minutes before class. However, we know this is not always possible. We ask that you arrive at the studio a minimum of 5 minutes before your class begins. If you are not at the studio and signed in for class 5 minutes before your class and there is a waitlist your spot may be offered to another yogi
On arrival at the studio, it is of the utmost importance that you check in for your class with one of our team. For health & safety reasons we need to know when you have arrived in the building and have this recorded
Once the class has started, no late arrivals will be permitted to enter the class

LATE CANCELLATION/NO-SHOW POLICY:

Cancellation may be made up to 3 hours before a yoga class to not incur a fee. A no-show or late cancellation will incur the fee of the class.

AGE RESTRICTIONS:

If you are 16 and above you are able to attend any of our classes, workshops, and programs
Those aged 13 and over are permitted into classes with a parent or guardian present in the class with them
Anyone under the age of 13 is unable to participate in public classes, workshops, and programs at Tribal UK
All children under the age of 16 years are the responsibility of the accompanying adult when on the Studio premises

STUDIO CAPACITY:

Each class has a maximum capacity of 15 people (including the yoga instructor)
Please respect our team when we tell you that a class is full and know that we will do our best to get you into a class, however, if you have not booked in advance we cannot guarantee a spot for you

SHOP POLICY:

Tribal UK will credit or exchange all sales of goods within 7 days from purchase with a valid receipt if they are unused and in saleable condition excluding sale items
Yoga mats, grip towels & underwear can only be returned if they are in their original packaging and unused

OPENING HOURS & TEACHING SCHEDULE:

Tribal UK reserves the right to vary the class schedule and studio opening hours. These changes to the schedule will be published on the timetable online.
A Member is welcome to use the Studio’s facilities. The Studio may at any time withdraw all or part of its facilities for any period or periods and with notice, where practicable, in connection with any cleaning, repair, alteration or maintenance work or for reasons beyond the control of the Studio or the Company.

CANCELLATION:

In the event of the Company canceling a Retreat/Workshop/Training Programme we will refund Members all deposits and payments they have paid. We cannot however compensate Members for airfare or travel costs incurred. In the unlikely event that we must cancel a Retreat/Programme due to force majeure (including but not limited to; weather, natural disaster, or political upheaval) we cannot guarantee a refund. To cover these risks, we highly recommend that Members purchase travel insurance.
Cancellation of classes or training program sessions due to unforeseen circumstances may occur. For Teacher Training, additional dates will be added if a cancellation is necessary. The Company reserves the right to cancel classes or sessions due to unforeseen circumstances that may occur. Tribal UK reserves the right, at its discretion, to change or modify the schedule, move classes online or offer usage of a different studio/location.

PERSONAL BELONGINGS:

Personal belongings are brought in the studio premises at the member’s risk and Tribal UK does not accept liability for any loss or damage whatsoever to such items.
For security reasons members are advised to take valuables into the studio where they are to be placed in the appropriate cubby holes, and not leave them in the changing rooms
Phones sounds must be completely silenced (sound and vibration off), or on airplane mode upon entry of the Studio User into the Studio, and throughout the Studio User’s entire visit

ATTIRE & FOOTWEAR:

When attending classes wear a form of dress appropriate to the practice of Yoga
Footwear should be removed on entry to the premises and left on the racks provided in accordance with the instructions

FITNESS & HEALTH:

Studio Users are advised not to undertake strenuous physical activities without first seeking medical advice if they have concerns over their physical condition. The Studio reserves the right to refuse access to any Member if, in its absolute discretion, it considers that the health of the individual concerned may be endangered by the use of such facilities.
Studio Users with the following conditions should not attend class: low/high blood pressure and cardiac irregularities. If there is any doubt, the Member should consult his/her doctor. Members must notify the Studio of any circumstances affecting their health that may be exacerbated through continued use of the Studio.

SAFETY & HYGIENE:

Smoking is not allowed anywhere on the premises
No crockery, glass, or food is permitted in the changing rooms or yoga studio(s)
Studio Users are requested not to walk around the Studio, changing rooms, or showers barefoot if they have foot complaints (please wear flip-flops)
Studio Users must use the appointed entrance to the Studio when entering or leaving the Studio. Fire exits, which are clearly marked, are there in the interests of safety and Members must not interfere with these doors for any reason
In the event of a fire, Studio Users are asked to make their way to the nearest available exit

GENERAL GUIDELINES:

Studio Users must at all times observe the Studio guidelines which may be notified to them from time to time and are requested to comply with any reasonable directions that the management of the Studio may issue to ensure the smooth operation of the Studio for the convenience of all Studio Users
Studio Users are required to give written notice to the Company of any change of address, email, or contact number. Failing such notice, all communications shall be assumed to have been received by the Member within 5 days of mailing to the last address notified to the Company
The Company reserves the right to refuse admission to the Studio
A person who is not a Member or Studio User has no rights under the Contracts (Rights of Third Parties) Act 1999 to rely upon or enforce any terms of the Membership Agreement or use any of the facilities provided by the company
The Company may if a Studio User so wishes communicate with the Studio User by electronic mail (“email”). By providing an email address to the Company, the Studio User consents to receive email communications from the Company, including notices pursuant to the Terms and Conditions. The Studio User also accepts any risk that email may not be a fully secure and confidential means of communication. The Company will not be liable for any loss or damage suffered as a result of communicating with a Member in this manner

LIMITATION OF LIABILITY:

The Company cannot be held responsible for any service or equipment not being available for whatever reason. The Company reserves the right to make alterations to the types of facilities provided, without notice and in its absolute discretion and the Company shall not be liable for any loss occasioned by such alterations except insofar as the loss is by law, incapable of exclusion.
It is the Studio User’s responsibility to ensure that they are capable of undergoing a routine of exercises provided by any program that they follow or class that they attend. Studio Users accept the risk of injury from performing exercises and are advised to consult their doctor prior to beginning any program or class. The Company accepts no liability for loss or damage to property or injury of Studio Users on the Studio premises or outside the Studio except insofar as such loss, damage, or injury is by law incapable of exclusion.

PRICING OPTIONS Ts&Cs

We allow for the cooling-off period of 14 days for online sales on unused packages, apart from this any class package, membership, workshop, or event purchase is non-refundable.

INTRO OFFER

Offer available to new clients that have never attended the studio before
To be used within 90 days from the first class

GIFT CARDS

Gift cards have an expiry of 12 months from the date of purchase